Yes, we accept most major insurance plans including Medicare, Medicaid, and private insurance providers. Our billing department can help verify your coverage before your visit. We also offer self-pay options and flexible payment plans for uninsured patients. Please contact our office with your insurance information for specific coverage details.

For your first appointment, please bring a valid photo ID, your insurance card, a list of current medications, your medical history, and any relevant medical records. If you're taking prescription medications, bring the actual bottles. Arrive 15 minutes early to complete registration forms, or download and fill them out from our website beforehand.

Telehealth consultations allow you to meet with our doctors via secure video conference. You'll need a smartphone, tablet, or computer with camera and internet access. After booking, you'll receive a secure link to join the virtual appointment. Our platform is HIPAA-compliant, ensuring your privacy. Telehealth is perfect for follow-ups, prescription refills, and non-emergency consultations.

While we're not a full emergency room, we provide urgent care services for non-life-threatening conditions including injuries, infections, asthma attacks, and other urgent medical needs. For life-threatening emergencies, please call 911 or go to the nearest emergency room. Our urgent care is available 24/7 with shorter wait times than typical emergency rooms.

Yes, our physicians can prescribe medications during telehealth consultations when appropriate. For controlled substances, initial in-person evaluation may be required. We can send prescriptions directly to your preferred pharmacy. Many routine prescription refills can be handled through our patient portal or by calling our office during business hours.

For most adults, we recommend annual health checkups. However, frequency may vary based on age, health status, and risk factors. Patients with chronic conditions may need more frequent visits. Children should have regular pediatric checkups following the recommended schedule. Our physicians will create a personalized checkup schedule based on your individual health needs.

While we specialize in primary care, we have partnerships with specialists in various fields including cardiology, endocrinology, neurology, and more. We can provide referrals to trusted specialists and coordinate your care. Some of our locations also have on-site specialists. Our primary care physicians manage most common health conditions and will refer you when specialized care is needed.